Sensaphone Express II User Manual download pdf (Page 78)

76

Sensaphone

®

Express II User’s Manual

2. The Express II will not

answer the telephone when

called for a status report.

3. The Express II will not

answer the telephone

when called back for alarm

acknowledgment.

4. The Express II dials out

correctly but fails to audibly

recite its alarm message

when you answer the call.

5. The Express II and

telephone answering device

(sharing the same line)

answer incoming calls

simultaneously.

If you are on an older phone system, try

setting the dialing method to “pulse.” If

this doesn’t work, try setting it to “tone.”

(See also “Dial Out” in Chapter Five.)

Increase maximum number of calls to a

number greater than or equal to one. (See

“Dial Out” in Chapter Five.)

The Express II must be connected to a

standard (2-wire analog) telephone line,

and NOT a digital extension to a phone

system.

If the unit will not dial out and the factors

previously listed have been ruled out,

try connecting the unit to a standard

residential telephone line and see if it will

operate on that line.

Recheck the programming of “rings until

answer” feature. (See “Dial In” in Chapter

Five.)

Allow the telephone to ring ten times.

Reprogram voice repetitions to 1 or

greater.

Increase the “rings until answer” in the

Express II.

The Express II’s number

of “rings until answer” is

set to the same number

of rings as the telephone

answering device.

Problem Cause Solution

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